How to Read Your Utility Invoice

  1. Account # - This is a unique number used to identify your utility account. Quote this number when inquiring about your account. This is also the number to use for on-line banking. Use all of the digits but do not include the decimal point when setting up on-line banking.
  2. Amount Due - This is the total amount outstanding and due.
  3. Due Date - Date that payment must be made to avoid penalties. Allow 3 business days if paying at your financial institute.
  4. After Due Date Pay - This amount includes a 1 1/2% penalty on your original amount due.
  5. Service Address -This is the address that this utility invoice applies.
  6. Messages - It is important to read this area, as it may be a message pertaining to your individual account.
  7. Billing period - Date range that this utility invoice is billing.
  8. Number of Days - The number of days in the date range. The number of days may vary on your bill depending on what date your meter was read.
  9. Meter Reading - This section shows the previous meter read and the current meter read used for this invoice. Meters are read monthly.
  10. Read Code - This code indicated the type of meter read used for this invoice. An "A" means an actual meter read, "C" means a computer estimated meter read and "F" means a final meter read.
  11. Consumption -This is the number of cubic meters of water that were used during this billing period.
  12. Previous Balance Section - Shows the financial activity on the account since the last bill.
  13. Current Charge Details - Shows the detail charges for the current billing period for water, sewer, recycling fee, garbage, and carts
  14. Total Amount Due - the total amount outstanding and due. This amount may include amounts from the previous billing period if not paid.
How to Read Invoice